Quality Standards

MSI TEC, INC., is committed to providing products and services that meet or exceed our customers’ requirements. We attain this through continuous improvement of our processes and on-time delivery of conforming products.

Our Commitment Includes:

• Customer Focus. We strive to understand and exceed our customers’ expectations by providing products and services that consistently meet their needs. Customer satisfaction is at the core of everything we do.
• Leadership and Engagement. Our leadership team fosters a culture of quality by setting clear objectives, providing necessary resources, and empowering Associates to contribute to our quality goals.
• Process Approach. We ensure that all processes are well-defined, efficient, and aligned with our organizational objectives to deliver consistent and predictable outcomes.
• Continuous Improvement. We are dedicated to the ongoing enhancement of our Quality Management System (QMS), processes, products, and services through regular reviews and data-driven decision-making.
• Compliance with Standards. We commit to fulfilling all applicable statutory and regulatory requirements while maintaining ethical business practices.
• Associate Development. We recognize that our Associates are essential to achieving quality excellence. We invest in their training and development to foster innovation, collaboration, and accountability.
• Partnerships and Relationships. We value strong relationships with suppliers, partners, and other stakeholders to ensure mutual success and continuous improvement.

Quality Policy

MSI TEC is committed to providing products and services that meet or exceed our customers’ requirements.
We attain this through continuous improvement of our processes and on-time delivery of conforming products.

Quality Objectives

Customer Satisfaction.
Product Conformity
On-Time Delivery

If you have a question or comment for our quality team, please fill out the following form: